Shipping policy

Shipping Policy

Order Processing & Production

All products are made to order after purchase. This allows us to reduce waste and create each piece specifically for you.

Please allow time for production before your order is shipped.

Estimated production time:

  • Clothing: 2–7 business days

  • Art prints: 2–7 business days

Once your order has been produced and shipped, you will receive a shipping confirmation email with tracking information where available.


Delivery Estimates

Delivery times begin after your order has been produced.

United Kingdom

Estimated delivery:
2–5 business days

European Union

Estimated delivery:
3–8 business days

United States & Canada

Estimated delivery:
3–10 business days

Australia

Estimated delivery:
5–14 business days

Please note that delivery times are estimates and may vary due to carrier delays, peak periods, customs processing, or circumstances outside of our control.


Tracking Information

Where available, tracking information will be provided once your order has shipped.

Please allow a short period for tracking information to update after dispatch.


Multiple Items & Separate Shipments

If your order contains multiple products, items may be shipped separately depending on production location and availability.

You will receive tracking information for each shipment where applicable.

Art Print Shipping

Art prints are carefully produced and packaged to help protect them during transit.

Unframed prints may be shipped rolled or flat depending on the print size and fulfilment method.

Framed prints are packaged securely for delivery. Due to the size and handling requirements of framed artwork, delivery times may vary slightly compared to unframed prints.

Please check the product description carefully to confirm whether a frame is included with your chosen print.


International Orders

International customers are responsible for any customs duties, taxes, or import fees that may be charged by their country.

We are not responsible for delays caused by customs processing or local postal services.


Address Information

Please ensure your shipping address is correct before completing your order.

If you notice an error with your address, please contact us as soon as possible. We cannot guarantee changes can be made once an order has entered production.


Contact

If you have any questions about your order or shipping, please contact:

helibevanartist@atomicmail.io